Privacy policy
Processing of personal data
Personal data is processed by Just Optika OÜ (hereinafter referred to as the “Company”). Reg No: 16137161; Legal address: Harjumaa, Tallinn, Lubja tn 7b-1, 10115; Phone: +372 55581407; Email: info@justoptika.ee.
Personal data processed
First name and surname; Phone number; E-mail; Choice of service.
Purpose of processing personal data
Personal data is used for the management of customer reservations and the provision of vision screening and other services in this area.
Online booking history data (date of booking, service, customer details) is used to create an overview of booked services and to analyse customer preferences. Personal data, such as e-mail, telephone number, customer name, are processed in order to resolve issues related to the provision of services. The IP address or other network identifiers of the user of the online shop are processed for the purpose of providing the website as an information society service and for the purpose of web usage statistics.
Legal basis
The processing of personal data is carried out for the purpose of the performance of a contract with a customer. Processing of personal data for the fulfilment of a legal obligation (e.g. accounting and consumer dispute resolution).
Recipients to whom the information is sent
Personal data will be transferred to the company’s customer support for the purpose of managing reservations and resolving customer queries.
Personal data may be transferred to information technology service providers if this is necessary to ensure the functionality or data availability of the online shop.
Security and data access
Personal data is stored on webimajutus.ee servers located in the territory of a Member State of the European Union or in the territory of countries that have joined the European Economic Area. Access to personal data is granted to the staff of the opticians’ salon, who can access personal data in order to resolve issues related to the provision of the service and to provide customer support services.
The Website implements up-to-date physical, organisational and information technology security measures to protect personal data against accidental or unlawful destruction, loss, alteration or unauthorised access and disclosure.
Familiarisation and correction of personal data
You can access your personal data via Customer Support.
Withdrawal of consent
If the processing of personal data is based on the consent of the customer, the customer has the right to withdraw the consent by informing the company by e-mail.
Storage
Personal data necessary for accounting purposes are kept for seven years.
Deletion
To delete personal data, you must contact the company by e-mail.
A reply to the erasure request will be given within one month at the latest, specifying the period of erasure.
Direct marketing communications
The email address and telephone number will be used to send direct marketing messages if the customer has given their consent. If the customer does not wish to receive direct marketing communications, he/she should select the appropriate reference in the footer of the e-mail or contact customer support.
Where personal data is processed for the purposes of direct marketing (profiling), the customer has the right to object at any time to both the initial and further processing of his or her personal data, including profiling in relation to direct marketing, by informing the company by e-mail.
Dispute resolution
Disputes relating to the processing of personal data will be resolved through customer support:
Just Optika OÜ
Reg No: 16137161
Legal address: Harjumaa, Tallinn, Lubja tn 7b-1, 10115
Shop address: Pärnu mnt 106, 11312 Tallinn
Phone: +372 55581407
E-mail: info@justoptika.ee